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QuestionItNow - Voices

Tuesday, January 03, 2006

QuestionItNow - Voices is Back Online

The QuestionItNow team is pleased to report that we have changed hosting providers and are now back online. We decided to change providers this past weekend due to serious problems with our original host.

See the following email message for more information:

Sent: Sunday, December 18, 2005 1:28 AM
Subject: Important Message regarding your VPS account

Dear Sir/Madam

We regret deeply to inform you that one of our vps servers hosting several of our virtual private accounts suffered a catastrophic hard drive failure late friday, December 16. We are currently working to recover as much data as possible, but feel we must prepare those affected for the worst possibility: some accounts may be a complete loss for the next several days until we are able to rebuild those accounts on a new raid. We request your patience as we continue this laborious effort. We request that you please refrain from tying down tech support with inquiries, since it will be prohibitavly difficult to assess the status on a specific VE and will only divert our tech support staff's time away from the task of rebuilding. Thank you for your understanding as we continue the work necessary to rebuild these accounts.

Kind Regards
SERVER4YOU Support Team
---
SERVER4YOU, Inc.
Suite 610a 710 North Tucker Blvd St. Louis,
MO 63101 USA


We hope one and all had an wonderful holiday season.
QuestionItNow looks forward to an outstanding 2006!

4 Comments:

  • I see that these jokers have heard of raid...Apparently, though, they've never used it! If what they say is true it should be a 5 minute hardware swap and a 3-4 hour rebuild of the data with a 160gb harddrive. They're supposed to back up your data even if they have a raid server. Well anyway it's good to hear from you! Happy new year...check back to thimks...I've some more random thoughts...

    CT

    By Blogger Cal Trask, at 6:48 PM, January 03, 2006  

  • You speak of RAID5 - normally with Hot swap hard drives. I forget the other varieties, but I believe there is a RAID zero with a single hard drive. Apparently no tape backups were used.

    We only lost some emails and the image files. I am restoring those now.

    Oh well, live and learn.

    By Blogger REB 84, at 9:33 PM, January 03, 2006  

  • yeah raid0 allows you to link hard drives together to allow them to act as one big drive. Many TV stations use Raid0 configurations for video editing. Raid 1 is a simple duplicate of the primary drive and Raid 5 (allegedly depending on what OS you use) allows you to continue to operate with 1 drive after a failure. My guess is that they were running Raid 1 with no back ups

    By Blogger Cal Trask, at 11:27 PM, January 03, 2006  

  • check out this guy's blog
    http://whyherewhynow.blogspot.com/

    By Blogger Cal Trask, at 11:28 PM, January 03, 2006  

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