If you want to call Lyft without smartphone capabilities, you’ll need to request a Lyft online using a computer browser. To call Lyft online, navigate to their website and click on “Log In” at the top of the page. From there, enter the phone number associated with your Lyft account to sign in.
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Can I use Lyft without a phone?

Both Lyft and Uber rely on their smartphone apps to use. You can use these services without a smartphone if you need to though. Uber uses a simple mobile website accessible from a not-so smartphone at m.uber.com. Lyft will accept ride requests from a browser which makes it more accessible.

How do I contact Lyft if I lost my phone?

Contact the driver When you report a lost item through the Lyft app or the link in your email ride receipt, you’ll see the option to call or send a message to your driver. These options will be available for 24 hours after your ride ends.

What happens if I leave my phone in a Lyft?

If a passenger leaves something in your vehicle, they may contact you or Lyft to arrange retrieving the item. If a passenger calls looking for a lost item, the call uses a third-party app so both your phone numbers aren’t visible to the other.

Can you order a Lyft from a computer?

To request a ride on the web: Go to ride.lyft.com. Enter the pickup and drop-off locations. Select ‘Ride details’ to choose your desired ride type.

Can you pay Lyft with cash?

While you can’t pay cash for your Lyft ride, you can pay with your Lyft account, your debit/credit card, or use a Lyft gift card. In this guide, we will go through each of these payment methods step by step.

How can I get Lyft without the app?

Instead of using the app, customers can call 631-201-LYFT to book a ride through a Lyft agent. The new option is “perfect” for seniors or people who can’t use the app, the company says.

How can I contact Lyft directly?

No problem. Call 631-201-LYFT (631-201-5938) to request a ride directly from a Lyft agent — no app needed. Agents are available Monday to Friday, 8 AM — 8 PM EST.

Is Lyft 24 7 customer service?

Our Safety Team is available 24 hours a day, 7 days a week. If you need to speak to our Safety team, select ‘Contact Support’ below. Skip to: Emergency assistance during a ride.

Do Lyft drivers know if you report them?

All feedback submitted is anonymous and reviewed before shared with drivers. If you don’t provide a rating, drivers will be automatically given a 5-star rating.

Are Lyft drivers responsible for lost items?

Are Lyft drivers responsible for lost items? No. Per Lyft’s terms, neither Lyft hubs nor Lyft drivers are responsible or insured for lost items.

Why did LYFT charge me for a ride I didn't take?

Paid for a ride I didn’t take This can happen when you request a ride or update your payment information. This isn’t a charge – it’s a temporary authorization we use to verify your payment method. It may take 5 – 7 business days for your bank to remove the temporary authorization from your bank statement.

How do you send a message to LYFT?

How customers can contact Lyft: Use the ‘Help’ or ‘Ride History’ section of the app to report an issue or send a message to Lyft. You can also contact Lyft at help.lyft.com, or send a Tweet to @AskLyft. How drivers can contact Lyft: Send a message to Lyft in the ‘Help’ section of the app, or at help.lyft.com.

Can I request a female Lyft driver?

You are not able to request specifically for a female driver with Uber and Lyft. With local taxis and limo companies, you may be able to request one. If you want to stick with rideshare companies, there are specific companies that only employ female drivers, check out the following: Safr.

Is LYFT cheaper than Uber?

Because they are in direct competition, there are no clear-cut winners on pricing for Lyft and Uber pricing. If Lyft were much cheaper than Uber, Uber would go out of business, and vice-versa. Basic rideshare costs for both are approximately $1 to start, $2 per mile, and $0.25 per minute.

How do I get a LYFT receipt?

To view or export ride receipts in your Lyft app, open the app menu and tap ‘Ride history. ‘ Tap a ride to view the receipt. To export multiple ride receipts from your ride history: Tap ‘Export’ in the top right corner.