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What’s UPS My Choice? Signing up is free, and you can choose between two levels of membership. Get shipping alerts via text or email. Change the delivery address or date.
To delete an address from the UPS My Choice® program, log in to your account at ups.com/mychoice. Select “Addresses” under “My Personal Information,” then select the edit icon on the right-hand side of the appropriate entry. Under “Select Action,” click on Delete Address and follow the prompts to confirm the deletion.
As of 2021, the yearly cost for UPS My Choice Premium is only $19.99. Premium members can also upgrade all UPS SurePost packages to UPS ground at no cost and on an automated basis. UPS SurePost is the service, with USPS being the final delivery method.
- Open Your Dashboard. Log in to UPS.com to view your My Choice dashboard.
- Select Your Package. Click on “Delivery Options.” …
- Follow the Prompts. Reroute your package to a different location or change the delivery date.
UPS My Choice® lets you decide how, where and when home deliveries occur to fit your schedule. Get estimated arrival and progress alerts. Delivery change options allow you to change a delivery address or hold at a UPS location where available.
Presigning Through UPS My Choice As long as the sender doesn’t require an adult signature, you can often presign for the package using your UPS My Choice account. After logging in, look at your delivery calendar to find the package and then click the entry to see the details.
We do not charge to redirect packages to UPS customer centers, The UPS Store locations, or UPS Access Point locations. UPS My Choice members will have a fee for delivery change requests to any other addresses. Please know changing the delivery address of your package could delay your scheduled delivery date.
- Reroute or reschedule package deliveries.
- Get estimated and confirmed delivery windows.
- Track and manage multiple packages at once.
- Receive real-time delivery alerts.
- Leave driver instructions.
- Plan deliveries around your schedule.
- Route packages to a UPS Access Point™ location for convenient pickup.
Please go to Tracking > UPS My Choice > My Settings to review: Update My Name or Address: Verify that your information is correct. Add First Name Variations: Include alternative spellings and nicknames.
You may know your local drivers by name, or maybe you recognize the sound of that big brown truck turning onto your street before you even see it. If these are truths that resonate, it’s time to consider a UPS My Choice Premium 1-year membership.
UPS My Choice Consumers in the UK can now sign up for the free service at ups.com/mychoice. Key benefits include: advance delivery notifications, the ability to reroute packages to another address or reschedule deliveries for a future date, all before a UPS driver makes a delivery.
The UPS hold service is free to use for up to 7 days. If you want to get your package delivered to another location or another day there are extra charges unless you are a premium UPS, My Choice member.
Yes, if you’re a UPS My Choice member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. Customer centers can hold your package for up to five business days.
Log in below to view your shipping history. Choose the package(s) that you need to intercept from the list. Once you have selected the appropriate package(s), you can choose between the different delivery change options available. You’ll be prompted to provide a bit of additional info in order to submit the request.
If the UPS driver was able to leave your shipment at an alternate location, your UPS InfoNotice indicates where the shipment was left (for example, your garage or back porch). If a shipment pickup was attempted and you were not available, your UPS InfoNotice indicates the next pickup date and time.
UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable packages will be returned to the sender. To prevent your package from being returned or to make alternate delivery arrangements, track your package.
Can I leave a note for UPS if signature is required? Yes, you can leave a note directing UPS to have the package signed by a neighbor or have it delivered to a different location. Otherwise, UPS Signature Required packages cannot be delivered unsigned.
There is an option on UPS access where they can call you, but you have to set them up before a delivery comes.
The UPS has an important feature called UPS Delivery Intercept, which will basically allow you to intercept the package delivery schedule, in the case where you need to make some change to a package before it is delivered.
During the pandemic, we’re getting things delivered to our homes more often than before. That’s because we’re spending more time in front of a computer screen and getting items shipped means less peopling and a decreased chance of catching COVID-19.
If you initiated a ground shipment, but later decided that you need the item faster, you may be able to intercept the package and speed up the shipment by contacting UPS immediately. Contact UPS. Dial 1-800-742-5877 and follow the voice prompts to speak with a representative.
Return a Delivered Package If the UPS driver does not have to obtain a signature for the delivery, he will leave the package at your door in your absence. Do not open it. Instead, call UPS at 1-800-PICK-UPS to let an agent know that you are refusing delivery of the package and wish to return it to the sender.
If you received the wrong package from UPS, it means that you’ll have to get in touch with UPS customer service by dialing 1-800-PICK-UPS® and explaining your problem. After telling them you got someone else’s package, they will send a driver to pick it up from you.
please visit the UPS Tracking page. Your package is on its way to a UPS Access Point® location for pickup at your convenience.
Register for a new membership via the link above, or if you have an existing My Choice membership click on “Manage My Memberships” and then “Upgrade To Premium Membership.” The free tier of UPS My Choice gives members alerts on UPS deliveries with delivery time windows and the ability to sign for packages online.
With a UPS My Choice Membership you decide how much control you need when it comes to managing your home deliveries. If you’re not going to be home to receive a package, you can reschedule your delivery for another day, or you can even redirect your package to a convenient location.
To give a gate code, or instructions such as “leave the package in the back door or the patio,” go to ups.com/mychoice or call (800) 742-5877. Tip: For future deliveries, UPS stores your instructions.
There are some common reasons why you’re currently unable to enroll in UPS My Choice, including: The email address you provided is already associated with a UPS My Choice enrollment. Try registering with a different email address.
If you are a UPS My Choice® member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days. Customer centres can hold your package for up to five business days.
As a new UPS My Choice member, you will be prompted to authenticate your membership by entering the activation code after you log in. A UPS My Choice Activation Code box will appear. You must select your country and enter the activation code that appears on your UPS My Choice welcome letter.
If you missed a package delivery from the U.S. Postal Service, the mail carrier will typically leave a “Redelivery Notice” on your front door or in your mailbox to notify you that a parcel delivery was attempted.
For a fee, USPS Package Intercept® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept. You can only request a Package Intercept online.
Once you’ve successfully voided the package, an X will appear next to the package in the Voided column. After 90 days of creating your UPS CampusShip label, please contact UPS to request a void. A void will not be processed after 180 days.
If you no longer need to send your parcel, you can cancel your order and request a refund. Please note that to be eligible for a refund you must: Be the contract holder with UPS Today. Have booked the delivery within the last 28 days.